Privacy Policy

Last updated: 25 July 2026

1. Data Controller

The controller of your personal data is Dobó Roast, operating the website ploutspagn.world:

• Business name: Dobó Roast
• Address: Piac utca 22, 4025 Debrecen, Hungary
• Email: [email protected]
• Phone: +36 52 417 286

2. Personal Data We Collect

We may collect and process:

• Contact details: name, email address, phone number
• Enquiry data: messages sent via the contact form or email, including wholesale or tasting requests
• Technical data: IP address, browser type, pages visited (only with consent for analytics cookies)
• Purchase-related data: when you buy coffee in the tasting room or arrange wholesale delivery, invoice and delivery details as required by Hungarian accounting rules

3. Purposes and Legal Bases

We process personal data under Regulation (EU) 2016/679 (GDPR) and Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (Infotv.):

• Contract performance (Art. 6(1)(b) GDPR): to handle orders, wholesale supply, and tasting bookings
• Legitimate interest (Art. 6(1)(f) GDPR): to respond to enquiries and operate a secure website
• Consent (Art. 6(1)(a) GDPR): for analytics cookies and optional marketing messages
• Legal obligation (Art. 6(1)(c) GDPR): to meet tax and accounting duties under Hungarian law

4. Retention Periods

• Contact form and email enquiries: up to 24 months after the last reply, unless a longer period is needed for an ongoing matter
• Invoices and accounting records: as required by Hungarian accounting and tax law (generally 8 years)
• Cookie consent records: up to 12 months, after which we may ask again
• Analytics data: according to the tool settings and only if you consented

5. Recipients and Transfers

We may share data with IT hosting providers, email services, and accounting partners who process data on our instructions. We do not sell personal data. If a provider stores data outside the EEA, we rely on an adequacy decision or appropriate safeguards such as Standard Contractual Clauses.

6. Your Rights

Under the GDPR and Infotv. you may request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

To exercise your rights, email [email protected]. We will respond within the time limits set by law.

7. Complaints — NAIH

You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (Nemzeti Adatvédelmi és Információszabadság Hatóság — NAIH):

• Address: 1055 Budapest, Falk Miksa utca 9–11, Hungary
• Postal address: 1363 Budapest, Pf. 9.
• Email: [email protected]
• Website: www.naih.hu
• Phone: +36 1 391 1400

You may also seek a judicial remedy before the competent Hungarian court.

8. Cookies

Details of cookies we use and how to change your preferences are described in our Cookie Policy.

9. Changes

We may update this policy when our practices or the law change. The “Last updated” date at the top will be revised accordingly.